Preamble

 

With the following privacy policy we would like to inform you which types of your personal data (hereinafter also abbreviated as "data") we process for which purposes and in which scope. The privacy statement applies to all processing of personal data carried out by us, both in the context of providing our services in any form, such as through our websites or our web application and within external online presences, such as our social media profiles (hereinafter collectively referred to as "online services"). The terms used are not gender-specific.

If you have any questions or any concerns regarding this privacy policy or your data, you can always reach out to us via our E-mail address at datenschutz@celus.io.

Last update: 12. March 2024

Table of contents

• Preamble
  • Overview of our processing operations
  • Visiting our Website
  • Using our contact form or other direct correspondence with us
  • Newsletter
  • Using the CELUS Services
  • Recruitment and talent acquisition
  • CUBOt in Platform Chatbot
• Third party data processing
• Third party sources that we receive your data from
• Information on Cookies
• What are your data protection rights?
• How to contact us
• How to contact the appropriate authority

Overview of our processing operations

 

The following sections summarize the types of data processed, the purposes for which they are processed and the legal basis on which they are processed.

 

Visiting our Website

What purpose has our data collection?

We collect data to enhance user experience, tailor content, and understand visitor interactions for better service and efficiency.

What is our legal basis?

Our legal basis for collecting and processing data when you visit our website is based on our legitimate interests in analyzing website usage to improve our site and provide a better user experience. We collect non-personally identifying information such as browser type, language preference, referring site, and the date and time of each visitor request to understand how our visitors use our website. Additionally, with your consent, we may use cookies to enhance site navigation, analyze site usage, and assist in our marketing efforts. You have the right to withdraw your consent for cookies at any time through your browser settings.

How do we store your data?

Our website is hosted on HubSpot's secure platform. Data collected through our website is stored on HubSpot’s servers, which employ robust security measures and encryption to protect your information. We retain your data as long as necessary to fulfill the purposes for which it was collected, provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. For more specific details on HubSpot's data handling practices, please refer to their data privacy documentation.

What data do we collect?

• Personal Information: Such as name, email address, and contact details when you choose to provide them, for example, by filling out forms or subscribing to our services.
• Usage and Technical Data: We gather information on how you interact with our site, along with technical details about your device and browser, to ensure optimal performance and user experience.
• Cookies: Our website uses cookies to personalize content and ads, provide social media features, and analyze our traffic.

Using our contact form or other direct correspondence with us

What purpose has our data collection?

We collect personal data submitted through our 'Contact Us' form exclusively for the purpose of responding to your inquiries and providing you with the support or information you request. This allows us to address your needs and feedback effectively.

What is our legal basis?

Our legal basis for processing the personal data collected through our 'Contact Us' form is your consent, which you provide by submitting your inquiry to us. This allows us to respond to your questions, provide the information you requested, or assist you in any way related to your inquiry. You have the right to withdraw your consent at any time by notifying us.

How do we store your data?

Our contact form is hosted on HubSpot's secure platform. Data collected through our contact form is stored on HubSpot’s servers, which employ robust security measures and encryption to protect your information. We retain your data as long as necessary to fulfill the purposes for which it was collected, provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. For more specific details on HubSpot's data handling practices, please refer to their data privacy documentation.

What data do we collect?

Your name and email address as well as details you choose to provide us.

 

Newsletter

What purpose does our data collection have?

We collect personal data when you sign up for CELUS services to send you updates, insights, and information about our products or services that we believe may interest you. This enables us to keep you informed and tailor our communications to your preferences.

What is our legal basis?

Our legal basis for collecting and processing your data when signed up to our newsletter is your explicit consent. By signing up, you agree to receive communications from us and acknowledge that your information will be handled as described.

How do we store your data?

Your direct contact details and newsletter subscriptions are managed and stored on HubSpot's secure platform. When you sign up, your data is safely housed on HubSpot’s servers, which utilize advanced security protocols and encryption to ensure your information is protected. We retain your subscription data for as long as you remain subscribed. Our use of HubSpot ensures that your data is handled in accordance with stringent data protection standards. For more in-depth information on how HubSpot manages and protects your data, we encourage you to review their data privacy documentation.

Your personal data will be retained until you close your account or the purpose of collecting and using your personal data is achieved; provided, however, that the retention period is subject to the relevant laws.

What data do we collect?

Your name and email address.

 

Using the CELUS Services

This section describes how we process your personal data within all CELUS services. It applies to your use of:

• your use of CELUS Design Platform on any device
• other CELUS services like the Customer Service and the Community Site

What purpose does our data collection have?

We process your personal data for the use of identity and access management , user onboarding, marketing, application monitoring, costumer relationship and support and the personalization of your user experience.

What is our legal basis?

Your data is securely stored on CELUS servers, ensuring appropriate measures are taken to protect it from unauthorized access, disclosure, or alteration. We retain your data as long as necessary to fulfill the purposes for which it was collected, provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.

How do we store your data?

We have implemented a number of security measures to prevent unauthorized access and unneeded storage of personal information within our systems. These include pseudonymisation, encryption, access, and retention policies. Your personal information will be stored until you request deletion of your account or until the intent of use for which it was collected has ended. The data retention period is subject to the applicable legal requirements.

 

Recruitment and talent acquisition

What purpose has our data collection?

The data we collect is used for the purpose of assessing your suitability for employment opportunities within our organization. It helps us evaluate your qualifications, skills, and experience in relation to the positions for which you have applied. Your information may also be used to communicate with you during the recruitment process, such as scheduling interviews or providing updates on your application status.

What is our legal basis?

The legal basis for processing personal data during the recruitment and talent acquisition process is primarily is founded on legitimate interests. By voluntarily submitting your application and providing personal information, you explicitly consent to the collection, use, and disclosure of your data for the purposes outlined in this privacy policy.

It's important to acknowledge that you retain the right to withdraw your consent at any time. However, withdrawing consent may impact our ability to process your application or continue with the recruitment process.

In addition to consent, we may also process personal data on other legal bases as permitted under applicable data protection laws.

How do we store your data?

We store your data through Personio (Imprint ).

Data transmitted as part of your application will be transferred and stored using encryption. In this context, Personio is our processor under article 28 of the GDPR. The processing is based on an agreement for the processing of orders between us as the controller and Personio.

As soon as we no longer need your data - it’s deleted. Otherwise it’s kept for as long or as required in accordance with legal requirements.

What data do we collect?

By submitting an application via our recruitment website, you express your interest in taking up work with us. In this context, you transmit personal data, which we will use and store exclusively for the purpose of your job search / application process. In particular, the following data is collected during this process: name (first and last names), e-mail address, phone number, channel through which you found us. Furthermore, you can choose to upload expressive documents such as a cover letter, your CV and reference letters. These may contain additional personal data such as date of birth, address etc.Jobs at Celus.

 

CUBOt in Platform Chatbot

CUBOt: Chatbot for retrieving CUBO information.

What purpose has our data collection?

We collect data for the purpose of gaining insights, improving our Chatbot's performance, and ensuring compliance with our terms of use.

What is our legal basis?

Our legal basis for data collection is deemed necessary for the performance to fulfill the contract to provide the expected service to you.

How do we store your data?

Your data is securely stored on CELUS servers, ensuring appropriate measures are taken to protect it from unauthorized access, disclosure, or alteration. We retain your data as long as necessary to fulfill the purposes for which it was collected, provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.

What data do we collect?

We collect the following data:

• User ID: This helps us identify users and personalize their experience.
• User Feedback: Any feedback provided by users to improve our services.
• User Questions: Questions asked by users to retrieve CUBO information.

 

Third party data processing

We work with service providers in order to run several of our business use cases and in order to deliver specific services. In order to ensure control and safety of your data, we carefully arrange data processing agreements (DPA) with all third party providers.

As these providers are sometimes outside our own country, we always ensure your data is appropriately protected with appropriate safeguards when we move it to third countries. This is accomplished by aforementioned agreements, or by countries the EU deems as safe (Adequacy Decision).

Third party sources that we receive your data from

We receive some data from third parties. The list below gives a better overview of this:

• Login and user information through social signups or through the usage of co-branded setups
• Marketing campaigns and advertisements

 

Information on Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For an overview of all the cookies we use for this company website, see the information displayed in our cookie banner.

 

What are your data protection rights?

CELUS would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request CELUS for copies of your personal data.

The right to rectification – You have the right to request that CELUS correct any information you believe is inaccurate. You also have the right to request CELUS to complete the information you believe is incomplete.

The right to erasure – You have the right to request that CELUS erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that CELUS restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to CELUS’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that CELUS transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us at our email: datenschutz@celus.io

 

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at datenschutz@celus.io or send us a letter to

CELUS GmbH

Ridlerstr. 57
80339 München
Bavaria, Germany

How to contact the appropriate authority

 

We would rather you bring your problem to our attention, and we will do all in our capacity to find a solution. Should you wish to report a complaint or if you feel that CELUS has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email at poststelle@lda.bayern.de or send a letter to

Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)
Promenade 18
91522 Ansbach
Bavaria, Germany